Maatisung 100% Buyer Protection Details:
Maatisung.com has a friendly return and refund policy to ensure your online purchase is free of stress. We offer “100% Buyer Protection Program” for our valued customers.
How are items packaged?
All items are carefully packaged as to avoid any form of damage.
How will the delivery be done?
We try to process all deliveries through reputed courier companies like delhivery, Bluedart, Aramex, AFL, DTDC, DHL and Fedex.
If there is no courier service available in your area, we will get in touch with you and try to work out a convenient alternate delivery location that is serviced by our courier partners.
How long does it take for delivery?
When you order from our Maatisung, we ensure that the order gets processed within 24-48 hours and gets delivered within the delivery time of the product, mentioned on the product page.
How can I track the delivery of my order?
All Maatisung products are delivered through reputed courier partners who will provide you with a Tracking ID for your order by which you can track your delivery on the respective websites of our courier partners. We email you the tracking number after we dispatch your order. You can also see the tracking number in your order history panel in your account when you login.
My items haven’t arrived yet. What can I do?
Please allow up to 7-12 business days for delivery from the day you received the order confirmation. Your order status is updated to you via emails at every step. If you are having trouble reading the emails or if you haven’t received any updates, please get in touch with our Customer Care Team immediately at Support@maatisung.com or maatisung@gmail.com
How do I change my shipping address after my order has been placed?
Kindly mail us at support@maatisung.com from your register mail Id with subject change shipping address [order number].